Welcome to my second installment about outsourcing! Last week, I covered why you should outsource in the first place. Now, I’d like to talk about how to find someone, who you should outsource to, as well as what to look for.
When looking for someone specific, many people consider family members. They’re right there, they already have at least some basic familiarity, as they’re aware of your career, and you may not have to pay them professional rates. The major downside is that they are family. It can be difficult to separate work needs from a personal relationship, and it can cause stress and upset if you’re not very careful. Insisting that your child or spouse finish work on the same type of schedule that we freelancers sometimes take is not always easy or wise. I’m not saying it’s impossible–some of you may know my Dad, Bob Souer has and does work with family members–it’s just best to be aware of the challenges involved.
Once you’re ready to get out there and find someone to work with, there’s a very important consideration to start with. Do you want someone local, or virtual? Some people are far more comfortable with an assistant they can meet with regularly, face to face, and can oversee on a personal level. Others don’t mind distance and time zones in between, but it’s a good idea to be aware of which you’d prefer before you begin. If you’re looking local, there are many ways to find someone, and I plan on covering that in a future post. Looking online, word of mouth is a great way to find connections that are already known to others in our industry, and to hear exactly how and what someone did for another voice talent.
Lastly, here are some things you should look for when you first begin work. The first and most important thing to remember when looking for someone to outsource to is the need for trust. Regardless of the project type, you have to at least have that basic bond of trust with your outsource person, whatever level of which you need to feel comfortable. If you don’t feel comfortable, it’s important to ask yourself where it’s coming from. Is this a temporary thing, because you’re new to outsourcing and you’re not used to the feeling of letting go yet? Or is it a deeper reaction, arising from your gut that is possibly responding to some kind of warning signal? One of the easiest methods to use when evaluating someone is to match their words and actions. If they say something, do they follow through? If they don’t, how do they communicate about it, and is something then taken care of in a reasonable amount of time? Considering this can help you make a clear eyed decision, should you need to do so. Firing someone is never pleasant, but if you’re not getting what you’ve paid for, it can be needed to do so.
Another vital thing to decide on is exactly what you need. I know this sounds obvious, but I’ve had more than one person approach me with very amorphous projects in mind. Sometimes I can help them, but the more details they have, the easier we can get moving.
The previous post in this series, Why Outsource?, is here, and the next, What to Outsource?, is here.