Tag Archive for learning

Outsourcing Benefits from 2 Coaches

So as all of you know, there are plenty of coaches for the performance aspect of voiceover. For this series, I wanted to find coaches who work on the business and organization aspects of VO, and both of these gentlemen seemed to fit the bill perfectly. Marc caught my eye quite a while ago on Twitter with his blog posts. I was struck by the amount of actionable content he offered, and his common sense approach. When he moved into coaching, he kept his info along just the same lines. So he was a natural here! Tom I’ve known for ages through the awesomeness of Faffcon. He’s always been a lover of planning and organizing, and I was not surprised to see him take on the mantle of The VO Strategist! He’s given lots of webinars for Edge Studios, and was another perfect voice for this post. So take it away guys!


It doesn’t matter who you are or how good you are, you simply can’t do everything that needs to be done. To keep your business running efficiently and effectively, you have to be willing to outsource certain tasks to your team. Team, to be clear, doesn’t have to mean regular paid employees.

Agents, accountants, lawyers, editors, producers, web developers, coaches… all of the people in these roles can become valuable and trusted members of your team. A common quote in entrepreneurship circles states, “you are the average of the five people you spend the most time with.” When it comes to choosing your team, choose carefully and wisely!

[email protected]


All successful businesses think long-term. Outsourcing is a perfect example. It is a powerful tool that will save you time, money, and energy. Delegating time-consuming tasks like editing or data mining lets you focus on your marketing, your training, contributing to the community, and more. Spending money now on outsourcing will save you money later. If you can’t or won’t invest in outsourcing, you may want to re-examine your business model.” Tom Dheere, The VO Strategist www.VOStrategist.com

Archive Thursdays: Relax and Let Go

f45c2045-ab12-48cd-839c-c518a056e7c6-Relaxation-for-Mind-and-BodyThis week’s Archive Thursday was originally published January 28th, 2013

A bit more than a month ago, I stayed with Melissa Exelberth and Liz de Nesnera while attending the NY VO Mixer. Those two amazing ladies reminded me of an important life lesson while I stayed with them.  When I was with Melissa and Liz I was so excited to go see everyone that I was bouncing all around the house, and both ladies had to calm me down by reminding me that we’d get there when we got there, and I needed to just go with the flow-thus getting me thinking and inspiring this post. It’s important to not worry and fuss about the unimportant things in life. It’s so easy to cause yourself lots of unnecessary stress by focusing on all the little things.

There are many ways that you can control your life and the things that happen to you. But there are things that happen to us which you have no control over. In those situations there is only one thing you can control, which is your reaction to the things that happen. It’s a balance, like anything else in life. Worries and obsessions are something to allow yourself to feel, (Pushing them away can easily make things worse when they come back to bite you later!) and then make the effort to let go of.

Letting go is hard. It’s just as hard as taking control and putting forth the effort to change your life. (Which I’ve written about here) There have been many many studies done on the profound and long term effects that stress has on your body and mind. It can and will damage your health and make it harder for you to accomplish the things that you want to. The two polarites of making an effort to take control and change direction and letting things go sound like they should be mutually exclusive, but they aren’t. Mastering both is the task of a lifetime, but one truly worth striving for. No one can do both perfectly, making mistakes and falling off the wagon is not only expected but understandable.

So the next time you feel yourself knot up with tension, your stomach sour with worry, stop. Just stop. Take a deep breath, and close your eyes. Remember that in the long run, whatever you’re worrying about will probably not seem as important as it does in this moment. Relax your muscles. Take a break from whatever you’re doing, maybe walk around for a few minutes, and let your mind drift. When you step back to work, you’re a lot more likely to come up with a solution or an idea that you were too tense to think of a few minutes ago. Focus on the elements of the situation that you are able to control, not what other people are doing or saying. Do this–or whatever relaxes you–when the worries threaten to take over, and I bet before you know it you’ll find yourself with less worries than before.

Morgan Barnhart starts my interview series next week, talking on Social Media!

Stand up and be counted!

2015-03-21 21.42.47I’ve been using computers since I was a teenager. (My parents wondered why I stopped going outside, but computer games were the answer! Ah, Windows 95…) For all that time, I’ve spent many hours sitting on my behind, and never thought a thing of it. When I started work as a Virtual Assistant, I continued in the same way, creating my work area on the presumption that I would be sitting all the time.

After a while, I noticed that I was sore and uncomfortable, and I certainly wasn’t feeling very good physically. Sitting down all day made me feel lethargic and groggy. I browse a lot of articles linked through Facebook, and one caught my idea about the idea of a standing desk, specifically for something called a geek desk. I absolutely loved this idea, although the price was a little too high for me, so I put it on the back burner of my mind.

A while later, I had gotten frustrated with my sitting situation, and I decided to take measures into my own hands. I had long had a sturdy kitchen table from Ikea, and it struck me that it would make a good base for a possible desk. With some hunting, I found a smallish TV stand that would hold monitor and speakers. Further exploration resulted in the small, two shelf stand that would work with my keyboard whether I was standing or sitting. I got a computer chair mat-I do sit sometimes, when I’m not feeling well, or am sore from some other activity-and a chef mat to stand on.

And that’s how I work! I find that this position is much better for my health-I feel more energetic, and it’s much easier to keep my mind sharp than it was before. One unanticipated side effect was the fact that it’s also too easy to walk away from things, since I don’t have to undergo the extra effort of getting up first! 🙂 It’s not for everyone-although some people take it even farther and put a treadmill underneath and walk while they work-but for many people I think it can have some excellent health benefits, and greater long term affects for the body.


4 Things I’ve learned since 2011

calendarI started my business officially in September of 2011, after returning from Faffcon 2 in Atlanta, Georgia. To say that I’ve learned a lot since then would be a vast understatement. More than my business, my life, health, and outlook have changed in cataclysmic fashion. I can say without exaggeration that I’m not the same person I was before.

I find this time of year leads me to a lot of contemplation about where I’ve been, where I’m going and what the year has taught me. So I decided to share my lessons with you!

1. The importance of communication cannot be overstated.

Little secret for you guys-I’m not a phone person. I am not very fond of calling people that I don’t know well. But this is something that I’ve had to overcome to increase the clarity of my communication-sometimes email just doesn’t cut it. I’ve also had to learn in those emails to think very carefully about what I’m saying, how I’m saying it, and if I’m not sure what someone means I ASK! You cannot get sloppy here–I’ve lost clients because I didn’t double check that someone knew something, and they were VERY unhappy with the result.

2. Try, try, try again!

Self motivation is really hard. Yes, you can call me Captain Obvious. But it is, and I’ve had it brought home to me again and again that it’s not something I can take for granted. I have to work on this every single day, and look for every possible trick to keep myself on track and doing everything I need to do. I have to be able to forgive myself for making mistakes, but I have to get back on the darn horse every single time I fall off. And most importantly-action wins out on waiting 100% of the time. I don’t mean not taking thought before you do something, I mean taking whatever steps you can now is always better than waiting and not getting it done.

3. First impressions are the first thing!

When I went to Faffcon for the first time, everyone I spoke to loved the idea of what I do. They were enthusiastic, and I thought that I could just go home, sit back, and the work would roll in. Boy, was I wrong. I did get some calls, but nowhere near as many as I had expected. What did happen was a sort of ripple effect. Because I had made that good impression, those people who met me talked well about me to other people, who were the ones who ended up calling me. Every time I’ve gone to a public VO event, posted online in a group, or anything that puts me in front of people I don’t talk about hiring me. I don’t talk about what I can do for someone (unless they ask directly), I just concentrate on being professional, fun, and learning the person I’m talking to.

4. Excuses are easy. Success is hard.

It’s so easy NOT to do something. So very easy to not market today, to not make that call today, or send that email. Maybe you have enough clients, but will you always? I’ve had that problem. 2013 was a really great year for me for various reasons, but 2014 has been a far harder one. I will admit that I got complacent, and I’ve really paid the price.

I hope that wherever you are, and however you celebrate the season you take some time to think of lessons learned. Reflection is important, and I hope you’ve enjoyed my little trip down memory lane. 🙂

Pulling The Trigger

trigger“Karen! I have got a project in mind for us. I’ll be in touch with you soon…”

If I had a nickel for every time I have heard someone say this, I’d have a few buckets of nickels. 🙂 Voice talent always have an idea for something they need to do-any entry on their list of ‘should do’s’. Actually, I think it’s just a people thing, not only voice talent. But at any rate, they see me at a convention, they read a post of mine, and they say, Hey, I need to do this. Karen can help me with something. Sometimes they do call me, and the funny part is they need help figuring out exactly what they want to do. They know they can be better, more efficient, but they aren’t exactly sure of how to get there. Or they just don’t call at all.

In the next couple of posts I want to talk you through how to pull that trigger. How to figure those things out, take that next step, and move onward and upward with your career. Look for the trigger posts to get my ideas on how to define your needs, take action, and get something done that you can be proud of. I have distilled my experience with dozens of voice talent over the years I’ve been working and come up with some good thoughts for you. I’m excited for you to read the posts ahead! Come back on Monday!

Next post here!

Tina Maloney Interview: VO Helper

VO Helper1. Tell us how you got involved in the voice over industry. What’s your background?

I’ve actually been interested in the arts (in general) since I was 13 years old and I started working behind the scenes in theater when I was 14. I worked for a small theater production company in Los Angeles all through my teen years doing all sorts of administration work. I even did a little bit of stage management. I went to College with the intention of working in Los Angeles in the theater & film industry. But instead of staying in Southern California when I graduated, I decided to see what Las Vegas could offer me. I started working for MGM Resorts international as a Producer/coordinator on projects such as in-room videos, radio spots, industrial videos, and TV commercials. It was here that I was introduced to the Voice Over Industry. I worked regularly with Dog and Pony Studios and transitioned into their “Zookeeper” role.

2. Do you feel that your experience as ‘The Zookeeper’ at Dog and Pony Studios helped prepare you for the at home world of VO Helping?

My experience at Dog and Pony gave me the knowledge and experience I needed to understand the Industry and the needs of a voice over talent. I had to have my hands in all aspects of the business. I worked directly with producers and companies as we produced their projects. I looked for voices on “pay to play” sites as a producer AND as a talent. I worked with other talent agencies, rosters and agents. I handled the bookkeeping and other financial aspects of the business. While my time at Dog and Pony gave me the experience in the Industry, I believe it’s the skill set that I acquired over the years that is equally as valuable in this role as a “VO Helper”. I love organization and I love numbers. I am great with organizing projects and coming up with solutions. I am strong with internet research and I think excel is fun! My experience in the industry and my organizational skills has proven to be a great combination.
3. When it comes to audition review, (one of your services) are you able to work with the unpredictable and lightning fast turn around that the business sometimes requires?
Absolutely. Time management and scheduling is important for this service. I provide each new client with a link to my online calendar. If I am working on a project with a hard deadline, I will block myself out on the calendar. My clients have the ability to look on the calendar at any time to see if I am available when they need me to help them meet their deadlines. Many of my services do not have same day deadlines, so I am able to adjust my calendar accordingly. It has been pretty popular for a voice over talent to record one long string of auditions at the end of the day and send me that file. I have it edited and chopped up into files and waiting in their inbox when they wake up. They can also hold time with me. If a voice talent gets a bunch of requests for auditions or jobs that are due at the end of the day and they know they are going to need help getting them ready, they can hold a chunk of time with me. If someone else requests that same time, I give that first client the option of confirming the time or releasing it.

4. For audio editing and proofing, do you work mostly with shorter pieces, or is long form work (audiobooks or e-learning) part of your repertoire?

My experience so far has been with shorter pieces for auditions, on-hold systems & e-learning. The longest project I have edited has been a 20-page e-learning project. But, I am open to editing all types of projects. In fact, I look forward to having the opportunity to edit all different types. I think that’s part of the fun of this job….getting to work on a variety of things with a variety of amazing people.

5. What made you add a Blog to your site?
I think a blog is a great way to share news in the Industry as well as give clients (and prospective clients) helpful information. I find that I am getting a lot of the same questions from Voice Talent. So my plan is to take these popular questions one by one and create a blog entry to answer them. The next blog entry I am working on is “Which cloud-based accounting system is right for you”. There are so many online accounting systems available now. A lot of features they offer aren’t really necessary for a voice over business and the costs for these services are all over the place. So in my next blog entry, I will break down a few of the popular (and up and coming) cloud based accounting systems so that Voice talent (or anyone with a small business for that matter) can better determine which one fits their needs. And of course, I am available to help make that transition.

6. And lastly, what’s the best way for people to contact you?
Email for sure. You can email me directly at [email protected] or you can use the “Contact Me” form on my website at www.thevohelper.com.  I am also available by phone but email is definitely the fastest way to get a response. I do like to get on the phone to iron out details of a project or to get clarification. Sometimes talking to someone directly is faster than email in that sense.


Learn From Failure

bigstock_Failure_Grunge_Text_3728194-1Everyone makes mistakes. Now that I’m done being obvious, what does that have to do with voice over?

Being in this business, with the imprecise nature of internet communication (no facial or voice cues most of the time) means that mistakes and missed goals or expectations are possible any time and for any reason you can think of, and a few things you can’t.

Here are a few important things to remember about failure in our world:

1. It’s going to happen. Regardless of how careful you are with your language, word choice, and every other nuance of communication, in some way you will fail to meet an expectation. This is not the end of the world. The important thing is to be prepared for the possibility, and be ready to figure out what you can do to make up for it, or possibly avoid it in the future. Don’t dwell, dust yourself off and climb higher. 🙂

2. Sometimes, it’s not you. We all know someone who is difficult and hard to please. Some of these people are your clients-we all have one! In their world, from their point of view, they need to work and wrangle and sweat to get you to meet or fit their vision. Do what you can of course, but be aware that this isn’t personal–this is just someone who feels like they have to get something from you to get what they want. It’s them, their goal, not you personally who’s the stumbling block here.

3. Every failure is a learning opportunity. This is another one of those obvious things, but sometimes in the moment it’s easy to get stuck on an issue and let it become a mind monster that can knock you off track. Focus on what you can learn from the event, and if it’s an area where the blame is somewhere else, let it go. (If you have a kid under 15 and I just got a song stuck in your head, I’m sorry!) What can you learn from this? What can you do differently? Are there questions you could ask to help eliminate the problem for the future?

As they say in the musical RENT, “Forget regret, or life is yours to miss…” Take the opportunity to learn, move on, move up, and don’t let failure of any kind slow you down.

A Notebook’s Journey

2014-09-29 14.54.51At Faffcon 6 and 7, I’ve given out small notebooks with my name and tag line written on them. I felt like it was a useful thing to give as a swag item, and it fits in well with my brand (being helpful for your VO things.) They were very popular at Faff 6, and I ran out very quickly. At Faff 7 I had a sponsor table with these items, and handed out many more notebooks, but I quickly discovered something surprising about them and the ones I had handed out last time.

People had stories about their notebooks. They loved to tell me how useful they had been, and all the different things that they were helpful for. Many people had filled theirs at the previous Faffcon with notes. Someone had taken theirs for use as a ‘thoughts in the car’ notebook. A different person kept theirs next to their mic for easy in-session notes. More than one person had had their notebook appropriated by their spouse for different uses.

It was fascinating and wonderful to hear about all the places and uses that my notebooks had been helpful for. You really never do know how much a small thing can ripple into a bigger thing-these were mail order notebooks, and for Faffcon 6 they were very much a last minute idea. I was happy people liked them and took them quickly, but I didn’t really think anything more of it. Hearing all the stories at the next conference brought a huge smile to my face.

So, don’t hesitate to do something for someone else. Try and make your actions and thoughts in the world positive. You never know just how far those ripples will reach.

Book Review: More Than Just a Voice

courvo bookDave Courvoisier is a well known TV Anchor, voice talent, social media expert, and blogger. Recently, he authored a beefed up compilation of his thousands of blogs into a book. Courvo is known as an excellent, to the point blogger who has lots of information about tech stuff, performance and numerous other topics. He has literally written thousands of blogs, and is well regarded in the voice over community. I’ve written about him here.

At Faffcon 7, I made a point to pick up a paperback copy of his book, and got through it very quickly. Dave is as always, solid and informational, useful and well arranged in terms of chapters and material. The range of material is also excellent, you see everything from performance to productivity. From my perspective as a virtual assistant, I think Dave’s book is very excellent in terms of quality of material, almost an encyclopedia of things that you could use-and I like that he highlights organization strongly throughout the blog and the book. That’s the one area that I see over and over again that voice talent have a hard time taking it to the next level when it comes to getting the non performance side of the business. There are constantly new and better ways to organize, and if one method doesn’t suit you, there is probably one out there that would fit you like a glove if you just don’t give up!

My sole difficulty was the links written in the book. Obviously, with a quick Google search I could find whatever it was that Courvo linked to, but what would be ideal would be for a place on his site where I could reference the links and click through anything I was interested in. However, if you purchase a digital copy, that’s not a problem you’ll have. Plus, digital copies are cheaper. I can heartily recommend his book for an interesting read, and a great reference guide, a compendium of good ideas and helpful tips. Thanks Dave!


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